A safe place to get assistance in raising and resolving work-related problems.....
The Ombudsman will:
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Remain impartial to all individuals
Listen to concerns
Keep information confidential
Protect your anonymity
Help clarify concerns
Help identify and evaluate resolution options
Help you to help yourself
Mediate
Provide information, coaching and confidential guidance
Assist in achieving outcomes consistent with fairness,
policy, regulations and the law
Identify trends and opportunities for improvement or
changes to prevent problems from recurring |
The Ombudsman won’t:
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Take sides
Breach confidentiality
Conduct formal investigations
Determine policy
Make management decisions
Substitute for formal channels
Accept notice of claims on behalf of AllianceBernstein |
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